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How to Apply for Assistance

Applying for Help if You Don't Qualify Automatically

It's estimated that a third of beneficiaries with Medicare can get Extra Help with Medicare costs – but the government may not know if you're one of them! For that reason, it's a good idea to apply for Extra Help, even if you're not sure you qualify. With a quick visit to the Social Security Administration Website, you can find out if you're eligible for Medicare assistance and even apply online.

Find Out if You Qualify for Extra Help

Use the calculator on the Social Security Administration website, called Find Out If You Qualify.

  1. Go to the SSA Website.
  2. Click the button at the bottom right labeled Find Out If You Qualify
  3. Answer some questions about your assets and sources of income

In just a few minutes, you'll get a recommendation on whether you should apply. If the answer is yes, just click on "Apply Now" to start your application.

How to Apply

The simple, four-page application is available at your local Social Security Administration office. You can also get an application form by calling the Social Security's toll-free number: 1-800-772-1213, Monday – Friday, 7 a.m. to 7 p.m. (TTY: 1-800-325-0778).

Or you can apply for Extra Help online:

  1. Go to the SSA webpage, Help With Medicare Prescription Drug Plan Costs
  2. Click the button at the bottom right labeled Apply Now
  3. Read the page and click Continue
  4. Answer some questions about your assets and sources of income (if you used the online calculator, your computer may skip this part)
  5. Enter information about yourself, your spouse, and how you can be reached
  6. Review your application, submit it, and print your "receipt"

The application is secured, which means only you and the Social Security Administration can see the information you provide.

The CarePlus Social Services department helps members apply for public assistance. They work with programs like the Medicare Savings Program (coordinated with the state Medicaid program) and the Extra Help prescription drug assistance program among others. CarePlus has been helping members with their Medicare/Medicaid dual eligibility status since 2002. Using this service is completely voluntary. If you choose not to use this service, your enrollment into a CarePlus plan will not be affected.

The specific agency that offers the options for assistance will be the one responsible to determine your eligibility. You are also free to apply for public assistance directly with the sponsoring agency.

For more information on the services offered by our Social Services team, please see the brochure by clicking on the following links below.

Social Services Department Brochure
Social Services Department Brochure – English
Social Services Department Brochure – Spanish

And remember, applying for Extra Help is NOT the same as joining a prescription drug plan. Whether you qualify for Extra Help or not, you must also enroll in a plan to get prescription drug coverage. The amount of Extra Help varies based on your income and resources.

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H1019_CPHPEDUMKTG2014REV Approved
Last Updated: 03/06/2014