As a member of CarePlus, this page is just for you. Here you can find the information and forms you need to manage your health care decisions, and provide us with feedback.
We want to make it easy for you to stay in control of your health care. As one of our 68,000* members, you are the reason why we work hard to provide you with improved benefits, value and convenience each year. We have always believed that good health care starts with taking good care of your health. That's why we focus on prevention and giving you the benefits you need to stay healthy and happy.
*Medicare Advantage CPHP Membership Report (09/2013)
Today newsletter is published twice a year for CarePlus Health Plans, Inc. members. The articles in this publication are primarily for educational purposes, and should not be considered specific medical advice. Should any beneficiary feel the need for medical advice, please consult your Primary Care Provider for specific health concerns.
For important information and forms regarding Coverage Determinations, Redeterminations and how to appoint a representative, please click here.
You can also find detailed information in Chapter 9 of the CarePlus Health Plans, Inc. Evidence of Coverage with regard to grievances, coverage determinations (including exceptions), and the appeals process. 2013 CarePlus Medicare Advantage Plan Information
If you are enrolled in a plan that offers OTC benefits, you can take advantage of a monthly allowance amount that you can use to order over-the-counter products. This includes things like cough medicine, pain relievers and first aid items. These products can be sent directly to your home through our easy-to-use OTC mail order service.
From time-to-time CMS makes changes to the services that are covered by Medicare. These changes are updated via National Coverage Determinations. You can access the NCD information by using the link below.
Call CarePlus Health Plans, Inc. at 1-800-794-5907; from 8 a.m. to 8 p.m., 7 days a week. From February 15th to September 30th, we are open Monday – Friday from 8 a.m. to 8 p.m. TTY users should call 711.